我在使用用友畅捷通T+财务管理软件的T+库存管理模块中碰到了一个奇怪的问题：

T+万里牛

具体的情况如下：

T+万里牛推送提示：http://183.236.24.147:8081/tplus/api/v1/saleDelivery/Create?timestamp=2017-12-13+19%3A59%3A45&_args={"dto":{"VoucherDate":"2017-12-13","ExternalCode":"XC171213000858","Code":"XC171213000858","InvoiceType":{"Code":"02"},"Customer":{"Code":"9998"},"Warehouse":{"Code":"001"},"IsAutoGenerateSaleOut":true,"ReciveType":{"Code":"02"},"LinkMan":"刘洋","Memo":"万里牛出库单单编号:XC171213000858.推送时间:2017-12-13 19:59:45.线上订单号:113978507068059221","SaleDeliveryDetails":[{"InventoryBarCode":"6971187001835","Unit":{"Name":"件"},"Batch":"","Quantity":1.0,"DiscountRate":1.0,"IsPresent":false,"OrigTaxAmount":9.9,"OrigDiscount":0.0,"TaxRate":0.0}]}}&head:Authorization=eyJhcHBLZXkiOiJiMzk0NmMzYS1kZGJkLTQyN2QtOWU0Ni02ODgxYTViZTNmOTMiLCJhdXRoSW5mbyI6ImhtYWMtc2hhMSB0aVY0MHJHaTdVTENjNTUra21NUGpNZ1JLdVk9IiwicGFyYW1JbmZvIjp7InVyaSI6Imh0dHA6Ly8xODMuMjM2LjI0LjE0Nzo4MDgxL3RwbHVzL2FwaS92MS9zYWxlRGVsaXZlcnkvQ3JlYXRlIiwiYWNjZXNzX3Rva2VuIjoiTTNadE5IRjRkRFExZWpCNGVHNWlaSHA1Y1c5emFHWnNPbVJsYlc4Nk1UcGlNemswTm1NellTMWtaR0prTFRReU4yUXRPV1UwTmkwMk9EZ3hZVFZpWlRObU9UTTZNVEl4TGpFNU9TNHhOamt1T0RVNk1qQXhOeTh4TWk4eE1nPT0iLCJkYXRlIjoiMjAxNy0xMi0xMyAxOTo1OTo0NSJ9fQ==& 
{"message":"单据/档案编号：IO-2017-12-10000不唯一","data":{"Code":"","StatusCode":400.0}},错误明细:{1}

请问用友软件售后服务，应该如何解决呢？注意以下内容来自网友提供的尝试性解决方案，操作前请务必参考用友软件备份账套数据教程备份数据，如果未能解决您的问题，可以点击并添加用友软件工程师微信号进行咨询。

万里牛属于第三方软件，相关的问题请联系负责人郑经理：18067965661进行咨询一下